Frequently Asked Questions
Everything you need to know about our artisanal paper and home goods.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. For custom stationery or personalized home decor, please allow an additional 5-7 business days for production before shipment.
What is your return policy for home goods?
We accept returns on unused, non-customized items within 30 days of purchase. Please note that personalized orders and final sale items are not eligible for return.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.
Are your paper products eco-friendly?
Sustainability is a core value at Paper Source. Many of our paper products are made from recycled content and sourced from FSC-certified forests to ensure environmental responsibility.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Paper Source gift cards.